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Partner FAQ  


  1. What is Smarter Partner Program?
  2. What is Smartview?
  3. Who can access the Smartview Partner Portal?
  4. What can partners do on the Smartview Partner Portal?
  5. Can PanTerra partners sell Worksmart under their own brand?

  1. What is Smarter Partner Program?

  2. PanTerra Smarter Partner Program is designed to help our channel partners to achieve business success with the best of breed on-demand unified communications services. It is a two-tiered global program that is fully integrated to cover technical, sales and marketing support. The program includes reseller and distribution program and wholesale program. Worksmart Core Services include:

    • Worksmart Communicator
    • Worksmart Collaborator
    • Worksmart Call Center

    Worksmart Add-On Services include:

    • Worksmart Call Center Adapter (CCA)
    • Smartcast Call Campaign Communicator

  3. What is Smartview?

  4. Smartview is the Worksmart partner portal, which provides web-based management functionalities for PanTerra partners to access product installation and configuration guidelines, sales and marketing collaterals, archived channel partner communications, billing and commission status, as well as conduct sales and business activities. It is a complete view of all the sales and support activity for Works-mart.

  5. Who can access the Smartview Partner Portal?

  6. The Smartview partner portal can be accessed by

    • Partner administrators
    • Channel Managers
    • VADs (Value Added Distributors)
    • VARs (Value Added Resellers)

  7. What can partners do on the Smartview Partner Portal?

  8. The Smartview partner portal can be used to do the following:

    • Report cases
    • Create Dealers
    • Create Accounts (Trial)
    • Obtain billing information
    • Obtain information of all the existing accounts and resellers
    • Create a template for disbursement of commissions

  9. Can PanTerra partners sell Worksmart under their own brand?

  10. Yes. PanTerra wholesale and private label services offer the opportunity for channel partners to sell Worksmart services under their own brand. Channel partners are able to use the partner portal to upload and customize their own logo.

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