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What We Offer  

 
  • Integrated voice, virtual PBX, audio conferencing, call routing, auto-attendant and voicemail
  • UNLIMITED voice and conference calls
  • Integrated secure IM, secure file sharing, desktop softphone and support for standard SIP compatible IP phone
  • Inbound toll-free and worldwide outbound calling and 800 services
  • Make better business decision with a full spectrum of services and real-time dashboard view of all communications activities
  • Real-time usage statistics and report per account and seat

PanTerra removes the communications hassles for SMBs by offering a suite of on-demand unified communication services. Instead of incurring the heavy upfront costs of buying, installing and running in-house communications systems such as PBXs and voicemail and IM servers, SMBs can benefit from a more flexible Software As A Service model that lets them buy communication services the same way they pay for electricity and transfer funds among their bank accounts. You will never have to deal with the complexity of multiple platforms from different services providers again.

PanTerra's Smartsuite Communicator is a suite of services that address all SMBs communications needs. Communicator is an easy to subscribe to package that includes business voice features, voicemail, conferencing, secure IM, auto-attendant, and even more, unlimited voice and conference calling. PanTerra transforms the way your communications services are delivered and utilized. Gone are days of complex bills with minutes of usage and hundreds of line items to read and understand.


Smarter Voice Communications
Smartsuite Communicator Too many numbers to think about? Always on the move? Smartsuite Communicator provides follow-me/find-me routing capabilities. Toll-free and world-wide calling makes your business available 24/7 to your customers. On the go? Get your business voicemail through your cell phone or via email. No matter where you are, your PC softphone will receive your business calls as if you're in the office. Smartsuite Communicator's secure IM feature federates with other popular IM systems allowing you to have one secure IM system for all your IM communications needs. Smartsuite communicator delivers ALL your communications needs in one integrated solution.

UNLIMITED MINUTES for Both Voice AND Conference Calls
No more counting minutes and worrying about unpredictable communications costs per month. With Smartsuite Communicator, you get unlimited business calls and audio conferencing throughout the US and Canada. Have your weekly sales conference calls with your whole sales team, knowing you're paying one fixed communications cost. That's the power of Smartsuites.

 

Easy Administration
Smartsuite Communicator screen shot Want to add or delete a seat or feature? No problem. Worksmart's browser-based administration provides a simple easy to use interface to manage all Worksmart seats and accounts. You can easily add or remove seats or features without the hassle of calling someone else. In addition, real time information on your usage is available. Total communications control at your fingertips in one interface minimizes administration time allowing you to be more productive.

Flexibility as You Grow
PanTerra Networks offers the full-spectrum of business communications services your business expects. Without upfront costs for hardware or software, your business has the flexibility to turn on a service with the desired feature and capability you need. As your business grows, more features and capabilities can be added without any hassle.


DETAILED FEATURE DESCRIPTION:

Unlimited Business Voice

Smartsuite Communicator is the first and only on-demand unified communications service suite that allows voice to be seamlessly integrated with other communications and collaborations services. Business grade voice service is at the core of the PanTerra's Smartsuite Communicator. While other hosted communications companies deliver voice only services and provide completely different user interfaces for businesses to manage, Smartsuite offers a comprehensive business voice services with everything you need in one powerful SaaS suite.

As businesses struggling with traditional silo service providers and the complexities of multi-vendor solutions over the past decade, PanTerra business voice provides SMBs with all the voice communication features and functionalities they need with the flexibility of on-demand service to run their businesses. PanTerra's carrier-grade world-class data center offers redundancy and unmatched reliability. Services are managed through a powerful yet easy to use real-time dashboard at both the user level and administration level. SMBs can say goodbye to the telco bill with business voice as part of the Smartsuite value pack, you get unlimited business voice usage. Gone are the hundreds of line item costs that leave SMBs completely confused about their communications costs.

With Smartsuite Communicator's powerful dashboard, you are able to manage the virtual PBX, auto-attendant, department-wise hunt groups and call routing anyway you want and never miss a single call. You can get a complete view of your communication activities, performance, call detail records and billing information in real time.

Business voice offers the following key features:

  • Local and long distance calling plan
  • Call handling (Hold, Fwd, Transfer, Pickup/Park, DND, Caller ID)
  • Flexible call routing (holidays, calendar, day and night, live operator)
  • SIP-compliant IP phones
  • SIP PC-based softphone
  • Company directory
  • Zone management
  • Auto-attendant
  • Custom hunt groups
  • Remote Office Extensions
  • Music on hold
  • Multi-level IVR
  • MWI/MWN

Unlimited Audio Conferencing

Worksmart's unlimited audio conferencing is part of the Smartsuite Communicator. With no hassle, no reservation, no usage charge and no operator, you can access a conference call at a moment notice. All you need to initiate a call is your conference number or your conference extension in your virtual PBX and a PIN. Whether you have weekly recurring meetings or you are organizing a last minute conference call, Worksmart's unlimited audio conference offers many features to ensure your audio conference call is a success.

Audio Conference offers the following key features:

  • Up to 20-way IP voice conference
  • Multiple simultaneous conferences
  • Open “meet-me” and invitation-based conference
  • Hosted access options
  • Conduct on-demand audio conference from IP phone or PC-based softphone

Secure Instant Messaging (IM)

Worksmart's Secure IM goes beyond just another instant messaging application. It is the unified communications client for all Worksmart communications, messaging and collaboration services. The growth and popularity of IM is a result primarily of its communications immediacy. However, with the advent of so many differnt IM platforms, many of which are not secure or manageable, businesses has no clue of their communicnations flow or more importantly of their information safety.

Worksmart's Secure IM provides encryption, content logging and archiving. It also provides a completely federated interface, aggregating AOL, MSN and Yahoo IM clients as well. Now you can have a single IM client interface on your desktop instead of all the clutter of multiple IM clients. Most importantly, many other applications can be launched from the Worksmart IM client, without the need for running an Internet browser. Communications and collaborations can be conducted by a simple click, such as softphone click-to-call, file transfer, web and video conference, instant conference, desktop share and remote desktop access.

Secure IM offers the following key features:

  • Real-time AES encryption
  • Local message archive
  • IM Presence - “online”, “away”, “idle”, “on the phone”, or more customized options
  • Instant conference
  • Instant secure file transfer
  • Public IM federation (AOL, MSN, Yahoo)
  • Softphone for PC-based SIP calls

Enhanced Voice Mail

This is not just another voicemail offered by your phone company. Worksmart's enhanced voicemail is part of our on-demand unified communications smartsuite that empowers businesses to stay connected. It is part of Smartsuite Communicator and Messenger.

Users can retrieve voicemail anytime and anywhere via any access method. When a voicemail arrives in your mailbox at the centralized voicemail system, you will get a message notification on your IP phone as well as your email. You can easily access your voicemail by phone, PC-based softphone, web-based dashboard or simply listening directly in your email.

With Worksmart's voicemail, information sharing and collaboration are as simple as a few clicks. Since your voicemail is converted to a .wav file, you can forward it just like any email to one person, a group of people or the entire organization, which will increase your productivity drastically.

Enhanced Voice Mail offers the following key features:

  • Central voicemail administration
  • Individual and group voice mailboxes
  • Voicemail notification and playback by email
  • Voicemail playback on the web
  • Visual MWI on the handsets

Real-Time Dashboard

Real-time user and admin dashboards give you a single unified user experience for all communications activities. Smartsuite user dashboards allows your employees to manage their own account, set preferred find-me follow-me call routing plan. Checking voicemail message is a click away. Smartsuite's user dashboard is the single web-based application to manage all Smartsuite services and user profiles.

Using Smartsuite's admin dashboard, you can obtain a comprehensive view for all your critical communications and collaborations across departments and employees. The admin dashboard offers businesses the flexibility to configure virtual PBXs, ACD groups, hunt groups, call detail records by users, as well as detailed reporting capabilities.

Real-Time Dashboard offers the following key features:

  • Business and user account management
  • Real-time PBX and call routing configuration
  • Secure web-based call reporting and billing management
  • Real-time call detail records
  • End-of-month and on-demand consolidated reporting
Act Now
Only PanTerra Networks delivers a complete suite of unified communication services that makes sense for SMBs. You owe it to your business to give us a closer look - call PanTerra Networks (toll-free 1-800-805-0558) or your authorized solutions partner today.
 




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