Resolve technical support inquiries, handle more calls, and deliver superior customer satisfaction with Smartsuite Call Center solution
“Our customers can now get technical questions answered in real-time without delay. Most of the time, customers’ issues get resolved through one call. Our agents are now handling thousands of calls per month. We are extremely impressed with the ease of use of the PanTerra Call Center services and tools that allow us to achieve 100% turnaround.”
Mike Moniz, Sr. Network Administrator, BIOLASE Technology, Inc.
Improved flexibility, mobility and accessibility with Worksmart™ On-Demand Unified Communications hosted services
“Having an integrated communication system with the flexibility to scale, full mobility support to move around, and complete accessibility to our corporate resources from satellite offices was critical. That is why we chose PanTerra’s Worksmart services.”
Jim Wells, IT Director, M-Factor
A dynamic financial services firm improves productivity and performance while cutting cost in half with Worksmart™ On-Demand Unified Communications
“The beauty of Worksmart services is that it not only cut my monthly communications cost in half but also increased the communications applications that we didn’t even know our company would use to increase productivity. It will make no sense for us to switch our company from Worksmart.”
David W. “Chip” Unsworth, Jr., Chairman and CEO, Legend Merchant Group, Inc.
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