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Software As A Service (SaaS)
Get just the services you need when
you need them.
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Instant Move, Adds, Change and Deletes
Instantly make changes to your
account and seats through an easy to use browser based interface. Now
you can manage your temporary employees' communications needs with
ease.
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Web Based Management
All administration of Worksmart can
be done in a standard browser interface with easy to use tabbed
configuration and reporting screens.
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Open Standards Platform
Worksmart supports industry standard
like SIP, TCP/IP, and UDP. Worksmart is compatible with any SIP
compatible IP phone and PC based desktop PC.
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BUSINESS
COLLABORATION TOOLS |
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Private IM Network with Encryption
Worksmart's private IM network is
secure and encrypted to you can be confident your conversations are
protected. Whether you're a medical office or a legal office,
Worksmart's IM keeps you and your clients secure.
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Public IM Network Integration (Yahoo, AOL, MSN)
No need to clutter your desktop up
with multiple IM clients. Worksmart's IM federates and integrates all
your IM clients into a single efficient IM client that automatically
logs you into all your IM networks.
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IM Conferencing
Instantly conference multiple IM
users together at the click of a button.
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IM Archiving
Automatically store all your IM
sessions sorted by date and user.
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Instant Data File Transfer
Securely transfer files instantly to
any Worksmart user.
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INTELLIGENT
VOICE SERVICES |
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Auto Attendant or Live Operator
Select between a full auto-attendant
mode or press for an operator mode.
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Local and Remote Extension Dialing
Dial any user using a four digit
extension number even if they are located in another geographic location.
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Day/Night Mode
Automatically switch between day and
night routing modes based on time of day.
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Call Park, Pickup and Transfer
Advanced phone features allow you to
put a caller on hold, pickup from another extension or transfer the
caller to another extension.
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Company Directory
Create a company directory that
callers can use to route their call efficiently by employee name or
category.
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Hunt Groups and Vector Groups
Support for hunt groups and vector
groups.
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Voice Mail Access via Phone, Web, Email
Listen to your voice mail messages
over the phone, through a web browser or have a voice file delivered to
your email box.
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Find Me/Follow Me
Advanced follow-me/find-me features
allow you to route a call to multiple destinations in parallel or
sequentially. Multiple routing plans can be set up to activate based on
time of day and day of week. All routing plans are configured through a
simple web-based administration interface.
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Call Blast
Ring multiple extensions at once.
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VoIP and TDM Telecom Service
Make in network calls for free.
Seamlessly make and take calls from traditional TDM phones as well.
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INTELLIGENT
TELEPHONE SERVICES |
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Real Time Phone Service Activation
Activate your extension and service
in real-time from an easy to use web-based administration screen.
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Worldwide
Outbound Calling |
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$.05 per min.
within the USA
Intl. is Country Specific
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$.05 per min.
within the USA
Intl. is Country Specific
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$.05 per min.
within the USA
Intl. is Country Specific
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Outbound
U.S. Long Distance |
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Unlimited
within the USA |
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Unlimited
within the USA |
Unlimited
within the USA |
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"Push-Talk"
Voice Calling |
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Unlimited |
Unlimited |
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Unlimited |
Unlimited |
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Unlimited |
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Unlimited |
Unlimited |
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Contact
Center Session Archiving |
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Logic-Based
Routing (Skills,Time,Geographic,Load) |
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Music On
Hold and Recorded Messages |
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Real Time
Reporting and Monitoring |
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INTELLIGENT
OUTBOUND DIALING |
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High
Performance Automated Outbound Dialer |
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Integrated
into Salesforce |
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Supports
Virtual Agent Anywhere |
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Can handle
Millions of Calls Per Hour |
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High
Performance Automated Outbound Dialer |
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Integrated
into Salesforce |
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Supports
Virtual Agent Anywhere |
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Can handle
Millions of Calls Per Hour |
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Automatic
Online Bill Generation |
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Real-Time
and Historical Call Detail Records |
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