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WorldSmart for Financial Services Companies
WorldSmart Awards
Financial institutions, investment firms, lenders, brokers, leasing companies and banks are in constant change with rates, programs, offerings, terms and opportunities changing on a daily basis. WorldSmart’s speeds the flow and security of information for all communications regardless of single site, remote employees or satellite offices. By unifying all communications across all users and sites, and delivering as a SaaS model, costs are considerably reduced and overhead and technology management is essentially eliminated. WorldSmart will take your business into the web 2.0 information age enabling you to compete, and with our Futureproof services guarantee you never have to worry about making another technology change in the future.
Fiscally Responsible:
- Lowest total cost of ownership due to the elimination of capital expenses for multiple applications and locations
- No capital equipment eliminates brick and mortar requirements enabling other business objectives to be realized
- Single outsourced administration for all communications eliminating IT management and maintenance overhead and costs
- Outsourced strategy enables firms to focus on finance and banking and not technology
- Futureproof guarantee ensures our service will scale with your business in addition to having advanced technologies included during the life of your contract
Speed of Information:
- Instant Message for quick answers, increasing one call transactions
- Ability to be mobile as well as seamlessly switch between desk and cell
- Presence to know when colleagues are available to help
- Email and calendar for planning and staying on schedule
- Voicemail Broadcast Distribution to provide messages to a group of individual voicemails
- Use a variety of business and user schedules to ensure calls and emails messages are routed correctly
- Auto Attendant and virtual extensions are great tools for automating playback of repetitive requests
- Operator console with presence and control to provide the highest level of customer satisfaction
Simple Administration:
- All the communications needed from one service provider used under a single interface
- Ability to quickly add, move or subtract users based on business needs
- Dynamically convert instant message to cell text or email and back
Secure Transactions:
- Secure federated instant messaging ensuring your communications are safe
- Recording for all transactions for data archive, reference and training
- With email and calendar control the communication flow
- Antivirus and security eliminating fraudulent activity and spam attacks
- Electronic fax with email and central storage eliminating sensitive information
User Advantages:
- Simple to use service for all communications
- Find-me/follow-me call routing as well as voicemail to email
- Instant message, presence and extension dialing across all locations
- Tight integration with one click control to communicate with all mediums
- Use the same phone numbers they have always had
- Group teams across the office or across town for inbound calls
- Route all transactions based on predefined schedules and rules
- Use Outlook or SalesForce.com integration to quickly "click-to-dial" prospects, increasing productivity
WorldSmart Advantage
WorldSmart can save you over 75% on your current communications costs while providing all the benefits of cloud-based Unified Communications SaaS, including instant access to services, infinite scalability and growth, elimination of on-premise hardware and software obsolescence, consistent reliable infrastructure for multiple locations, remote users and mobile workforce, optimized disaster recovery capability, maximum flexibility and futureproof continuous feature upgrades. WorldSmart brings your communications infrastructure into the 21st century!
Ready to Buy
Ready to maximize your productivity and FutureProof your communications,
