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WorldSmart for the Real Estate Industry
WorldSmart Awards
WorldSmart fits the communications needs of the real estate industry and supporting organizations such as escrow, title, finance, insurance, real estate broker and agent operations. To remain competitive these transactional-oriented businesses must have field sales that are mobile while remaining connected, have instant access to important information from the offices, staff and peers, and be able to quickly automate repetitive inquiries regarding valuable inventory. WorldSmart enables the real estate industry to communicate with clients on multiple levels and have access to valuable information in real-time.
- Provide the communication tools your staff and customers need: Integrated and unified mix medium communications for phones, faxes, secure instant message, mobile text message, email, contacts and calendaring from one SaaS vendor eliminates headaches. Regardless of location, WorldSmart connect people with clients in multiple ways.
- Outsource your technology and administration: Our Unified Communications SaaS solution does not require any on-site hardware at any location, includes full support, and provides the flexibility to present your business to your clients and users the way you want. All PanTerra services include a predictable price model with our unlimited usage regardless of the number of offices, users or locations.
- Freedom to present calls to anyone, anywhere, at any time: Regardless of how you present your business or your offices to your clients, our solution allows you to connect WorldSmart users as your business dictates regardless of their geographical location. Calls can be dynamically routed to cell phones, missed calls can be routed back to office assistants, and real-time presence can ensure calls are answered.
- Electronic Fax: Gone are the days of physically faxing pages everywhere. With digital faxing use computers to send and receive faxes, view faxes on your cell phone or computer, and receive faxes via email attachments. Faxes can be stored on the computer desktop, email client or in our cloud based storage for later review and printing.
- Automate Repetitive Inquiries: Auto Attendant and virtual extensions are great tools for automating playback of repetitive requests on products, properties and loan programs. Clients can call and enter any information related to a home, loan or special promotion with our dial by name and be presented with specific informational messages on the relevant subject.
- Keep connected the way customers want: Our service includes email, calendar, contacts and anti-virus protection to standardize your offices electronic communications and schedules ensuring your staff is operating in synch, on time and securely.
- Get answers quickly with cell to desktop instant messaging: Use our integrated presence and secure instant messenger with dynamic mobile cell phone text conversion to get the answers needed on the road and in the office.
- Keep staff informed with distribution lists: Voicemail broadcast lists are a great tool to keep staff informed of new products and inventory. Quickly record a broadcast message and all staff will receive a voicemail in their personal voicemails to listen to at their leisure from cell phones, computers or office phones.
- Work from multiple locations and the field: Never miss a call with find-me/follow-me call routing as well as voicemail to email. If live answer is your policy, group office staff and field people together on shared lines so all phones ring when clients call in. If a call is missed, have the voicemail sent as an attachment to everyone.
- Quickly reach contacts: Use Outlook or SalesForce.com integration to quickly "click-to-dial" prospects, increasing productivity.
- Dynamic routing options: Use a variety of business and user schedules to ensure calls and emails messages are routed to the correct place every time.
- Make your office staff a command center: Use WorldSmart's operator console with presence and control to provide the highest level of customer satisfaction. See the status of agents, send instant messages and emails, and transfer calls from a single screen. Clients calling for information from someone on the road, operator can send a quick instant message that is dynamically sent to the cell phone, get the information and inform the client.
Real Estate Industry can step up to the 21st century with PanTerra’s fully integrated WorldSmart unified communication platform complete with yesterday’s requirements and the unified communication demands of the future. Give staff the tools they need to provide top customer service, give field people accessibility to increase transactions, and take advantage of automation to increase revenue. With PanTerra, we deliver complete unified communications the way you can use is so you can focus servicing clients in ways they never imagined.
WorldSmart Advantage
WorldSmart can save you over 75% on your current communications costs while providing all the benefits of cloud-based Unified Communications SaaS, including instant access to services, infinite scalability and growth, elimination of on-premise hardware and software obsolescence, consistent reliable infrastructure for multiple locations, remote users and mobile workforce, optimized disaster recovery capability, maximum flexibility and futureproof continuous feature upgrades. WorldSmart brings your communications infrastructure into the 21st century!
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