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WorldSmart for Retail Businesses
WorldSmart Awards
The complexities of retail has changed dramatically over the last 5 years. Brick and mortar have become the showcase, and warehouse and online transactions dominate this dynamic and highly marketing driven world. The change in customer behaviours has forced retailers to looking new ways to improve communication flow internally and with customers, as well reduce overall operating cost of doing business. WorldSmart’s speeds communications between the entire retail organization and customers, and at the same time significantly lowers overall operating costs across the whole business. From the corporate headquarters with executives, buyers, product managers and IT staff, to the warehouses, retail outlets and account sales teams, WorldSmart delivers.
Complete Unified Communication Platform for the Whole Organization:
- WorldSmart is an all encompassing communications service for all sites and communication types
- One database for all communications and contacts regardless of location simplifying use and unifying organizations
- Calendaring system and email to keep everyone accessible, on the same page and on schedule
- Electronic fax delivers productive and secure way assuring contracts are never lost in the shuffle
- Group stores, teams and individuals together for phone, email, instant messaging and broadcast voicemails to increase productivity and accessibility across the whole organization
- Speed access to urgent information with presence, instant messaging, mobile messaging and extension dialing anywhere at any time
- Direct dial access numbers and automated attendant call distribution for the entire organization
- Webinars on the fly so information with clients and employees can be visualized without ever shipping or waiting for feedback
- Dynamic messaging conversion regardless of office, road or location so mobile people get instant text messages or emails on cell phones from office staff instant messages improving accessibility
- Complete call center and remote agent and supervisor capabilities unifying front lines with operations for superior response and customer service
Total Communication Cost Reduction and Improved Infrastructure:
- WorldSmart’s cloud-based delivery for unified communications eliminates duplication, complexities and significantly reducing cost and administrative overhead for all communications
- SaaS delivery essentially eliminates on site equipment, applications and maintenance reducing capitol expenses and maintenance costs
- Employee change is one transaction event for all communications across a unified organization
- One database for all communications and contacts regardless of location reducing administration overhead
- Outsourced technology and service ensures 24 hours and day, 365 day a year support
- Futureproof guarantee gives a foundation that eliminates obsolesce or scale forecasting
- Native multisite architecture allow business to dynamically change without any communication technology limitations
Your communication technology should not dictate how you run your retail business or how you deal with your customers. It should increase your responsiveness and accessibility for everyone involved, and WorldSmart takes retail organization communications to another level of speed and efficiency. With WorldSmart you have complete control and a single communications infrastructure for your whole business regardless of location and without worry of how it will be in the future. No boundaries just opportunities with WorldSmart and TCO savings that can measured from multiple aspects of the business.
WorldSmart Advantage
WorldSmart can save you over 75% on your current communications costs while providing all the benefits of cloud-based Unified Communications SaaS, including instant access to services, infinite scalability and growth, elimination of on-premise hardware and software obsolescence, consistent reliable infrastructure for multiple locations, remote users and mobile workforce, optimized disaster recovery capability, maximum flexibility and futureproof continuous feature upgrades. WorldSmart brings your communications infrastructure into the 21st century!
Ready to Buy
Ready to maximize your productivity and FutureProof your communications,
