End-to-End Solution Provider
Moving to the cloud can be daunting and dangerous. If not carefully researched and planned for, your IT infrastructure can end up being serially dependent on several outsourced vendors. The cloud service provider may only deliver the service itself, leaving you to source bandwidth circuits separately from another vendor and on-premise hardware, such as IP phones, routers and switches, from yet another third party source. When issues arise (and they will), multi-vendor cloud solutions can often result in "finger pointing" during the debugging stage, which will lead to longer outages and downtime.
Panterra is a full end-to-end cloud solution provider, delivering not only the cloud service itself, but the bandwidth circuits and any necessary on-premises hardware. PanTerra conduced detailed "design review meetings" prior to provisioning the service to ensure optimal operation of the service. By providing the complete solution, all pieces are guaranteed to interoperate seamlessly and "finger pointing" when issues arise is completely eliminated, giving you total peace of mind.
Core Technology Provider
Many cloud service providers lack the technical ability to create their own cloud solutions and simply resell another vendor's technology. This approach has several critical disadvantages when delivering mission critical 24/7 business services. First, by reselling another vendor's technology, problem resolution time increases dramatically because the service provider has to file a trouble ticket with the other vendor and "get in line" waiting for problem resolution. This directly impacts your business continuity, negatively impacting your business. Secondly, new features and technology innovation are delivered at a much slower pace, leaving your company at a competitive disadvantage in many instances. When your cloud service provider is not the technology provider, your business will suffer.
PanTerra is both the cloud service provider as well as the cloud technology provider. This means that if any issues arise, PanTerra is the single direct company responsible for resolving the issue. There is no finger pointing or external "waiting in line" trouble tickets to file. Resolution times are significantly reduced. Additionally, PanTerra is always at the forefront of technology innovation when it comes to the cloud. PanTerra leads the industry in delivering the most advanced multi-service cloud solution available today.