Pricing

Affordable Excellence in Business Communications

Q: Is there a special pricing or package for my company?

Competitive Pricing available for qualified corporations. Discounts would be based on term commitments or bulk seat licensing.

Q: Can I get a custom quote?

Of course! Calculate your UCaaS savings now with our quote calculator.

Customizable bundles to fit every size business & budget.

Plans and features

Not sure what’s the best plan for you? Schedule a talk with us

Business Plus

$24.95

per user/month

Outbound Calling
Integrated Softphone
iOS & Android App

Talk to sales

Professional

$29.95

per user/month

Supervisory Modes
Detailed Reporting
Unlimited digital fax

Talk to sales

Call Center

$44.95

per user/month

Unified Live Monitor
Supervisory Modes
Lifetime Analytics
Detailed Reporting
AppDesigner
10 Call Queues Included

Talk to sales

Contact Center

Custom quote

per user/month

Blended Inbound/Outbound Calls
Multi-Channel (Calls, Chat, Email, Social)
Self-Serve Virtual Agent
Supervisor-enabled Features

Talk to sales

Prices shown are list prices. Contact Sales for a quote based on your team size, contract term, and service requirements. See pricing terms below.

Compare all features

Feature	Business Plus	Professional	Call Center	Contact Center
Outbound Calling	Unlimited*	Unlimited*	Unlimited*	Unlimited*
Integrated Softphone
iOS & Android Mobile App
Ring Groups
Music on Hold
Follow-Me/Find-Me
Call Recording
Outlook Integration
Voicemail
DID Number
Report Manager
SMS/MMS Messaging	200 messages/month	200 messages/month	200 messages/month	200 messages/month
Audio/Video Streams
Luna AI Receptionist	Add-on	Add-on	Add-on	Add-on
Auto Attendants	4 Levels	Unlimited*	Unlimited*	Unlimited*
Team Rooms/Team Messaging
Unlimited Conferencing
ACE Operator Console
Admin AI Portal
Connect Video Conf.	On-Net/Off-Net	On-Net/Off-Net	On-Net/Off-Net	On-Net/Off-Net
Screenshare
Microsoft Teams Integration & App
CRM Integration
Digital Fax	Add-on	Unlimited*	Unlimited*	Unlimited*
Unified Live Monitor	—
Supervisory Modes	—
Lifetime Analytics	—
Detailed Reporting
AppDesigner	—	—
10 Call Queues Included	—	—
Blended Inbound/Outbound Calls	—	—	—
Multi-Channel (Calls, Chat, Email, Social)	—	—	—
Self-Serve Virtual Agent	—	—	—
Supervisor-enabled Features	—	—	—
Quality Management Features	—	—	—
Workforce Automation Features	—	—	—

User Level Add ons

Prices are per user, per month. Features marked “Included” are part of that plan.

Add-on	Business Plus	Professional	Call Center
Voicemail Transcription (Speech to Text)	$3.95	$3.95	Included
Digital Fax – 100 pages/month	$4.95	Included	Included
Digital Fax Unlimited	$9.95	Included	Included

Microsoft Teams Integration & App is included in Business Plus, Professional, and Call Center.

Call Transcription & Summary

Available as a paid add-on starting October 24, 2026.

Add-on	Monthly price
Call Transcription & Summary Standard	$5.00
Call Transcription & Summary Pro	$19.00

Contact Sales for plan details, included usage, and availability for your account.

Phone Numbers and Listings

Add-on	Price	Billing
Additional Local Phone Number	$1.00	Monthly
Toll-Free Number	$4.95	Monthly
Local Number Port	$2.50	One-time
Toll-Free Number Port	$25.00	One-time
411 Directory Listing	$2.90	Monthly
Caller ID Monitoring and Remediation	$10.00 per phone number	Monthly

Call Routing and AI

Add-on	Price	Billing
Luna AI Receptionist	$10.00 per instance	Monthly
Luna AI Usage	$0.20 per minute	Usage-based
Virtual Extension for Call Routing	$9.95	Monthly
Virtual Extension Unlimited	$19.95	Monthly
Auto Attendant – 4 Levels	$9.95	Monthly
Auto Attendant – Unlimited	$14.95	Monthly
Auto Attendant – Unlimited Upgrade	$4.95	Monthly
Additional ACD Call Queue	$9.95	Monthly

Recording and Storage

Add-on	Price	Billing
Call Recording Storage – 1 GB	$4.95	Monthly
Connect Recording Storage – 10 GB	$8.00	Monthly
Connect Recording Storage – 100 GB	$40.00	Monthly
Connect Recording Storage – 1 TB	$250.00	Monthly

Messaging

Add-on	Price	Billing
SMS Brand and Campaign Registration	$19.00	One-time
SMS Campaign Maintenance – Low Volume Mixed	$1.50	Monthly
SMS Campaign Maintenance – High Volume	$10.00	Monthly

Reporting and Integrations

Add-on	Price	Billing
Analytics Client Pack for SLA/KPI Notifications	$2.95	Monthly
Streams AI CCA CRM Integration	$4.95 per user	One-time

Pricing Terms

All prices are list prices in U.S. dollars. Monthly and one-time charges are identified in the tables above. Usage-based charges are billed according to usage.

Prices are subject to change at any time without notice. PanTerra Networks is not responsible for typographical or pricing errors on this page.

If a PanTerra quote and the pricing on this page differ, the quote takes precedence.

For applicable taxes, fees, regulatory surcharges, or pricing on any product or service not listed here, contact a PanTerra Sales Representative.

*Unlimited features are subject to reasonable use limits.

Frequently asked questions

Got a Question? We’re Here to Help!

Is there a special pricing or package for my company?

Competitive Pricing Available for Qualified Corporations. Discounts would be based on term commitments or bulk seat licensing.

What integrations can I expect with PanTerra?

Through our open API, PanTerra’s Streams seamlessly integrates with Outlook, GSuite, Jobber, Toast and more.

Can I get a custom quote?

Of course! Calculate your UcaaS savings now with our quote calculator.

How does your organization leverage AI for efficiency and value?

While other AI Receptionists focus on routing, Luna AI adapts to your business schedule, locations, and teams. Whether it’s a regional office, remote workforce, or specialized department, Luna ensures every call reaches the right person, at the right time.

Luna AI also gives you the best of both worlds—intelligent automation with the flexibility to seamlessly hand off to a human operator when needed.

How does your approach to CCaaS and Customer Engagement differ from competitors?

PanTerra Networks, established over a decade ago, helped establish the very category of UCaaS, collaborating with Gartner on the first Magic Quadrant for the space.

While many of PanTerra’s contemporaries from that original Magic Quadrant have disappeared through bankruptcy, acquisition, or pivotal shifts away from their original technologies, PanTerra has maintained its course among the few that continue to offer and develop original technologies.

Does Luna AI use my data for training?

Our data retention policies adhere to HIPAA's minimum necessary standard, with automated purging of sensitive information after the required retention period. Regular penetration testing and vulnerability assessments are conducted by independent third parties, while our dedicated security team monitors the system 24/7 for potential threats. All Luna.AI implementations include Business Associate Agreements (BAAs) and maintain compliance with the latest privacy regulations.

Does Your Current Platform Slow You Down?

Get in touch to learn how PanTerra’s customer engaging business communications features can skyrocket productivity.

Book a Demo

Pricing

Affordable Excellence in Business Communications

Plans and features

Business Plus

Professional

Call Center

Contact Center

Compare all features

Add On Services

User Level Add ons

Call Transcription & Summary

Phone Numbers and Listings

Call Routing and AI

Recording and Storage

Messaging

Reporting and Integrations

Pricing Terms

Frequently asked questions

Got a Question? We’re Here to Help!

Is there a special pricing or package for my company?

What integrations can I expect with PanTerra?

Can I get a custom quote?

How does your organization leverage AI for efficiency and value?

How does your approach to CCaaS and Customer Engagement differ from competitors?

Does Luna AI use my data for training?

Does Your Current Platform Slow You Down?