Sending Individual and Group Faxes

Sending Individual Faxes

To send an individual fax, follow these steps:

1. Navigate to the Fax filter in Streams: Open the Streams application. Click on the fax filter.
2. Open Fax Prompt: Click the plus button next to your personal fax. This will open the "Send a Fax" prompt.
3. Enter Fax Details: Enter the recipient's fax number. The "From" number is pre-selected, but you can change it if you have multiple fax DIDs assigned.
4. Optional Cover Page: If you wish to include a cover page, select the checkbox and fill in the details such as the company name, sender's name, and message.
5. Choose File: Click on "Choose File" to browse and select the PDF file you wish to fax. Ensure the file is in standard letter or A4 size and does not exceed 18 megabytes.
6. Send Fax: Click on "Send Fax." You'll see the fax's uploading status in the queue section. Once sent, it will appear in the disposition section with a status of "Sent," "Received," "Canceled," or "Failed."

Sending Group Faxes

For group faxes, the process is similar:

1. Select Fax Group: Navigate to the individual fax group section and select the group you want to send the fax from. Click the plus button next to the fax group.
2. Enter Fax Details: Enter the recipient's fax number and select the "From" number if needed.
3. Optional Cover Page: Just like individual faxes, you can add a cover page by selecting the checkbox and filling in the details.
4. Choose File: Select the PDF file to fax.
5. Send Fax: Click on "Send Fax." The fax will be queued, and you can monitor its status in the disposition section.

Sending Faxes via Email

You can also send faxes via email by following these guidelines:

1. Ensure Your Email is Registered: Make sure your email ID is registered in the system.
2. Format for Group Faxes: Use the format faxnumber-groupname@accountname.streams.us to send group faxes.
3. Format for Individual Faxes: Use the format faxnumber@accountname.streams.us for individual faxes.
4. Email Body as Cover Page: The body of your email will serve as the cover page, and the attached PDF will be sent as the fax.

Remember, all faxes should be in PDF format, in standard letter or A4 size, and should not exceed 18 megabytes in size.