Assigning Admin, Superadmin, and Report Admin Access

Step 1: Understanding User Roles

Before diving into the admin portal, it's essential to understand the distinctions between the available roles:

• Super Admin: This is the highest level of access, granting full control, including the ability to manage billing items for both users and accounts.
• Admin: While admins can access most services, they do not have access to billing-related functions and have limited report access.
• Report Admin: This role focuses on report management, excluding billing-related services.

Step 2: Accessing the Admin Portal

Log into your PanTerra Networks Admin Portal to begin. There are two main ways to assign roles to users: via the User View or Roles View.

Step 3: Assigning Roles via User View

1. Navigate to View Manager and select Users.
2. Locate the user you want to modify and expand the account details by clicking the plus icon.
3. Under the Roles section, click on the edit icon to change the role of the user.
4. Select the appropriate role (Admin, Super Admin, Report Admin) and click Add.
5. After adding the role, click Actions and then Save to confirm the changes.
6. A confirmation prompt will appear, select Yes to finalize the role assignment.

Step 4: Assigning Roles via Roles View

1. Go to View Manager and select Roles.
2. Choose the role you want to assign (Super Admin, Admin, Report Admin, or Supervisor).
3. Click the edit icon, select the user to assign, and click Add.
4. Once the role is assigned, click Actions and then Save.
5. You can verify the role assignment by returning to the User View and checking the roles assigned to the user.

Step 5: Verifying Role Assignments

After modifying the user roles, ensure that the changes were successful by checking the roles listed under the user’s account in the User View.

This guide will help you manage roles in your organization, ensuring that each user has the appropriate level of access to PanTerra Networks' services.