Work smarter with your new AI receptionist
center tools in one AI-powered UCaaS platform — with a Microsoft Teams App/Integration and 24/7 US-based support.
PanTerra Networks is a UCaaS and CCaaS provider founded in 2001, headquartered in San Jose, CA. The company delivers AI-powered cloud business phone systems, contact center solutions, and unified communications through its Streams.AI platform — serving businesses from 5 to 5,000+ employees across healthcare, finance, government, and enterprise sectors.
Founded in 2001 and headquartered in San Jose, CA — PanTerra Networks has served businesses of all sizes for over 20 years.
Streams.AI brings calling, SMS, and fax into Microsoft Teams with centralized management and continuity — so your communications keep running even when Teams goes down.
G2 Leader
HIPAA Compliant
SOC 2 Type II
99.999% Uptime
Everything you need to communicate, collaborate, and connect with customers.
Never miss a call. Supercharge efficiency with Luna, your 24/7 AI receptionist.
Enterprise-grade calling, anywhere your teams work.
Predictive routing, real-time insights, and smarter customer engagement.
Built-in, fully synced collaboration across devices and locations.
Real-time captions, transcriptions, and meeting insights.
Manage users, AI, security, and integrations with intuitive ease.
Monitor, manage, and respond to customer reviews from the same Streams.AI dashboard your team uses for calls, texts, contact center workflows, and customer communications.

The All-In-One Cloud Business Communications Platform
Want to see PanTerra in action? Book a FREE DEMO today.
Explore unified communications features to skyrocket productivity.
See how PanTerra integrates seamlessly with the tools you already use.
Award-winning cloud communications — deployed and live within 1 business day.
Deploy in as little as 1 business day with white-glove migration and onboarding at no extra cost.
Everything runs in the cloud — no obsolete hardware, no rip-and-replace projects ever again.
AES-256 encryption, multi-factor authentication on all devices, and SOC 2 Type II certified data centers.
Guaranteed quality of service, 24/7/365 — with QoS built in. Stay focused on your business, not your connectivity.
Recognized year after year for best support, reliability, and value by G2, TrustRadius, and more.
Intuitive tools and seamless collaboration — fully managed by PanTerra so you never have to maintain a thing.
PanTerra is built and managed entirely in-house — from infrastructure to support. No outsourcing. No third-party handoffs.
99.999% uptime SLA with guaranteed QoS
HIPAA & HITECH compliant with BAA support
SOC 2 Type II certified data centers
AES-256 encryption at rest and in transit
Multi-factor authentication on all devices
PanTerra lets your team operate like they're in the same room, even when they're not. Increase productivity, enable seamless communication, and eliminate downtime with PanTerra's secure, unified cloud communications service.
With step-by-step guidance and in-house support, we make migrating to your phone system fast and easy — fully live within 1 business day.
No scripts. No runaround. 30-second response times from in-house, stateside technicians who own the platform and support you directly — by phone, chat, desk share, or email.
Flexible pricing that fits any size business, from 5 to 5,000+ users. Simple, flawless scalability — so your communications grow with you.
user/month
Outbound Calling
Integrated Softphone
iOS & Android App
2GB SmartBox
Most popular
user/month
Webinars up to 1,000 Users
Unlimited SmartBox
Supervisory Modes
Detailed Reporting
Luna AI Receptionist
user/month
Unified Live Monitor
Supervisory Modes
Lifetime Analytics
Detailed Reporting
AppDesigner
10 Call Queues Included
Blended Inbound /Outbound Calls
Multi-Channel (Calls, Chat,Email, Social)
Self-Serve Virtual Agent
Supervisor-Enabled Features
Pricing is determined by contract length and business size.
Buyers comparing UCaaS providers deserve a straight answer. Here's how PanTerra stacks up.
Unlike RingCentral or Dialpad, PanTerra is built and supported entirely in-house — no outsourced support, no third-party infrastructure. Every call, every ticket, every escalation is handled by stateside engineers who own the platform. No finger-pointing. No hold queues. Just answers in 30 seconds or less.
30-second live support response vs. industry average of 8+ minutes
Integrated UCaaS + CCaaS in one platform — no add-on fees for contact center
HIPAA compliant out of the box — no extra compliance tier required
Microsoft Teams integration that keeps working even when Teams goes down
100% in-house infrastructure — no third-party vendor finger-pointing
Built and operated by the same engineers since 2001
Built for compliance, PanTerra keeps you connected and secure.
Improve client service & reduce costs with cloud communications.
Benefit from storage, collaboration, call management, and security.
Improve production & communication and streamline processes.
Benefit from unified communication, file sync & share, and analytics services.
Reliable, available, scalable & secure solutions with QoS, SLA, and support.
Enhance client experience with seamless messaging, video, and more.
Streamline tasks & boost revenue through a unified cloud solution.
Your IT teams have specific needs. PanTerra Streams.AI makes it easy — built and managed fully in-house by engineers who understand what tech teams need for peace of mind and scalability.
Expert perspectives on UCaaS, AI communications, and business phone technology.
Everything you need to know about PanTerra and Streams.AI.
UCaaS (Unified Communications as a Service) is a cloud-based platform combining voice, video, messaging, and collaboration tools. Streams.AI by PanTerra delivers all of these in a single, AI-powered platform — with no hardware required.
PanTerra is built and supported entirely in-house, with 30-second live support from stateside engineers. Unlike RingCentral or Dialpad, there is no outsourced infrastructure or third-party support — just direct answers in 30 seconds or less.
Yes. Streams.AI for Microsoft Teams brings full calling, SMS, and fax into Teams with centralized management — and keeps communications running even if Teams goes down.
Yes. PanTerra is fully HIPAA and HITECH compliant, with BAA support, AES-256 encryption at rest and in transit, and SOC 2 Type II certified data centers.
Most customers are fully deployed and live within 1 business day, with white-glove onboarding support at no extra cost.
PanTerra serves businesses from 5 to 5,000+ users across SMB, mid-market, and enterprise segments — including healthcare, finance, government, and manufacturing.
Yes. PanTerra's AI Contact Center includes predictive routing, omnichannel engagement, virtual agents, and real-time analytics.
Streams.AI is PanTerra's flagship cloud communications platform, combining UCaaS, CCaaS, AI receptionist (Luna), Admin AI, and Microsoft Teams integration in a single solution.
Yes. PanTerra Streams.AI includes business reputation management capabilities that help teams monitor reviews, respond faster, and manage customer feedback — alongside phone, messaging, and contact center workflows.