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Work smarter with your new AI receptionist

AI-Powered UCaaS & Business Phone System for Growing Teams

Streams.AI unifies VoIP calling, SMS, fax, video, team messaging, and contact

center tools in one AI-powered UCaaS platform — with a Microsoft Teams
App/Integration and 24/7 US-based support.

 PanTerra Networks is a UCaaS and CCaaS provider founded in 2001, headquartered in San Jose, CA. The company delivers AI-powered cloud business phone systems, contact center solutions, and unified communications through its Streams.AI platform — serving businesses from 5 to 5,000+ employees across healthcare, finance, government, and enterprise sectors. 

 Founded in 2001 and headquartered in San Jose, CA — PanTerra Networks has served businesses of all sizes for over 20 years. 

Calling in Microsoft Teams — Built for IT.

Also Available Inside Microsoft Teams

Calling in Microsoft Teams — Built for IT.

Streams.AI brings calling, SMS, and fax into Microsoft Teams with centralized management and continuity — so your communications keep running even when Teams goes down. 

One Admin Console. Intuitive Management.
Complete Control.

 
Streams.AI simplifies enterprise calling inside Microsoft Teams — without the licensing complexity. And if Teams goes down, your communications stay up. 

Delivering Trusted Business Communications Since 2001

G2 Leader

 G2 Leader 

HIPAA Compliant-2

 HIPAA Compliant 

SOC 2 Type II

 SOC 2 Type II 

99.999% Uptime

 99.999% Uptime 

SR Logo White

Powerful Features for Modern Teams

 Everything you need to communicate, collaborate, and connect with customers. 

Luna AI Receptionist and Call Routing

Luna AI Receptionist and Call Routing

Never miss a call. Supercharge efficiency with Luna, your 24/7 AI receptionist. 

Cloud PBX and Mobile Voice-1

Cloud PBX and Mobile Voice

Enterprise-grade calling, anywhere your teams work. 

Contact Center AI-1

Contact Center AI

Predictive routing, real-time insights, and smarter customer engagement. 

Team Messaging + File Sharing-1

Team Messaging + File Sharing

Built-in, fully synced collaboration across devices and locations. 

Video Conferencing AI

Video Conferencing AI

Real-time captions, transcriptions, and meeting insights. 

Streamlined Admin AI Control-1

Streamlined Admin AI Control

Manage users, AI, security, and integrations with intuitive ease. 

Reputation Management

Business Reputation Management Built Into Your Phone System

 Monitor, manage, and respond to customer reviews from the same Streams.AI dashboard your team uses for calls, texts, contact center workflows, and customer communications. 

image 2

Customer-Engaging. Built to Scale.

 
 Bring everything — and everyone — together to move faster, engage deeper, and grow smarter. 

 See Why Customers Love PanTerra. 

 The All-In-One Cloud Business Communications Platform 

Streams.AI reviews sourced by G2

Providing Secure & Compliant Cloud Phone Solutions

 With PanTerra Streams.AI, your team gets full access to every business communication and collaboration tool they need — anywhere they connect to the cloud. Stop juggling multiple apps and clunky call transfers.
Enjoy a streamlined desktop and mobile experience with all features included. 
All-in-One Phone Service

Includes the desk phone

All-in-One Phone Service

Don't Need Desk Phones?

Connect your team now

Don't Need Desk Phones?

Book a Personalized Demo Today

Want to see PanTerra in action? Book a FREE DEMO today. 

  • Explore unified communications features to skyrocket productivity. 

  • See how PanTerra integrates seamlessly with the tools you already use. 

What to Expect When You Switch to PanTerra

Award-winning cloud communications — deployed and live within 1 business day. 

Fast & Easy Setup

Fast & Easy Setup

Deploy in as little as 1 business day with white-glove migration and onboarding at no extra cost.

No Hardware to Maintain

No Hardware to Maintain

Everything runs in the cloud — no obsolete hardware, no rip-and-replace projects ever again.

Ultra-Secure

Ultra-Secure

AES-256 encryption, multi-factor authentication on all devices, and SOC 2 Type II certified data centers.

99.999% Uptime SLA

99.999% Uptime SLA

Guaranteed quality of service, 24/7/365 — with QoS built in. Stay focused on your business, not your connectivity.

Award-Winning Service

Award-Winning Service

Recognized year after year for best support, reliability, and value by G2, TrustRadius, and more.

Easy-To-Use Tools

Easy-To-Use Tools

Intuitive tools and seamless collaboration — fully managed by PanTerra so you never have to maintain a thing.

All the Communication Features You Need

Anywhere, Anytime Access — Go beyond premise-based systems and run your organization at maximum efficiency with an all-in-one secure UCaaS cloud solution.
Calling Multi-media Team Messaging Video Conferencing and Screen Sharing Faxing Desktop or Phone File Sharing Texting / SMS

Built for Security. Backed by Experts.

PanTerra is built and managed entirely in-house — from infrastructure to support. No outsourcing. No third-party handoffs.

  • 99.999% uptime SLA with guaranteed QoS

  • HIPAA & HITECH compliant with BAA support

  • 30-second live support response — stateside, in-house technicians
  • SOC 2 Type II certified data centers

  • AES-256 encryption at rest and in transit

  • Multi-factor authentication on all devices

  • Founded 2001 — 20+ years serving enterprise and SMB customers

Ready to Make the Call?

 
 Super fast migration and deployment gets you live within 1 business day. 

Why Choose PanTerra as Your Trusted Phone Provider?

Empower Your Team with UCaaS Cloud Solutions

PanTerra lets your team operate like they're in the same room, even when they're not. Increase productivity, enable seamless communication, and eliminate downtime with PanTerra's secure, unified cloud communications service.

Empower Your Team with UCaaS Cloud Solutions
White-Glove Onboarding for Fast UCaaS Deployment

White-Glove Onboarding for Fast UCaaS Deployment

With step-by-step guidance and in-house support, we make migrating to your  phone system fast and easy — fully live within 1 business day.

Ultra-Fast, US-Based Live Support

No scripts. No runaround. 30-second response times from in-house, stateside technicians who own the platform and support you directly — by phone, chat, desk share, or email.

Ultra-Fast, US-Based Live Support
Right-Sized UCaaS Solutions for Every Budget

Right-Sized UCaaS Solutions for Every Budget

Flexible pricing that fits any size business, from 5 to 5,000+ users. Simple, flawless scalability — so your communications grow with you.

Scalable Options for Every Size Business & Budget

Plans starting at $14.95 / user / month. Not sure what plan is right for you? Schedule
a talk with us 
Business Plus
$24.95

user/month

Outbound Calling

Integrated Softphone

iOS & Android App

2GB SmartBox

Professional
$29.95

user/month

Webinars up to 1,000 Users

Unlimited SmartBox

Supervisory Modes

Detailed Reporting

Luna AI Receptionist

Call Center
$44.95

user/month

Unified Live Monitor

Supervisory Modes

Lifetime Analytics

Detailed Reporting

AppDesigner

10 Call Queues Included

Contact Center
Custom Quote

Blended Inbound /Outbound Calls

Multi-Channel (Calls, Chat,Email, Social)

Self-Serve Virtual Agent

Supervisor-Enabled Features

Pricing is determined by contract length and business size. 

How PanTerra Compares

Buyers comparing UCaaS providers deserve a straight answer. Here's how PanTerra stacks up.

Unlike RingCentral or Dialpad, PanTerra is built and supported entirely in-house — no outsourced support, no third-party infrastructure. Every call, every ticket, every escalation is handled by stateside engineers who own the platform. No finger-pointing. No hold queues. Just answers in 30 seconds or less. 

  • 30-second live support response vs. industry average of 8+ minutes

  • Integrated UCaaS + CCaaS in one platform — no add-on fees for contact center

  • HIPAA compliant out of the box — no extra compliance tier required

  • Microsoft Teams integration that keeps working even when Teams goes down

  • 100% in-house infrastructure — no third-party vendor finger-pointing

  • Built and operated by the same engineers since 2001

Seamless, Tailored Solutions for Your Growing Industry

Healthcare & Medical

Built for compliance, PanTerra keeps you connected and secure.

Financial

Improve client service & reduce costs with cloud communications.

Government

Benefit from storage, collaboration, call management, and security.

Manufacturing

Improve production & communication and streamline processes.

Technology

Benefit from unified communication, file sync & share, and analytics services.

Energy

Reliable, available, scalable & secure solutions with QoS, SLA, and support.

Transportation

Enhance client experience with seamless messaging, video, and more.

Non-Profit

Streamline tasks & boost revenue through a unified cloud solution.

FOR CTOS, CIOS, AND IT LEADERS

A Deeper Look atTechnology

Your IT teams have specific needs. PanTerra Streams.AI makes it easy — built and managed fully in-house by engineers who understand what tech teams need for peace of mind and scalability. 

Easily Integrates with Your Technology
Oracle
Dropbox
Outlook
Teams
Zoho
Box
Zendesk
Google
Salesforce

Latest Insights from PanTerra

Expert perspectives on UCaaS, AI communications, and business phone technology.

Frequently Asked Questions

Everything you need to know about PanTerra and Streams.AI. 

 

 

What is UCaaS and how does PanTerra Streams.AI work?

UCaaS (Unified Communications as a Service) is a cloud-based platform combining voice, video, messaging, and collaboration tools. Streams.AI by PanTerra delivers all of these in a single, AI-powered platform — with no hardware required. 

How does PanTerra compare to RingCentral, Dialpad, and 8x8?

PanTerra is built and supported entirely in-house, with 30-second live support from stateside engineers. Unlike RingCentral or Dialpad, there is no outsourced infrastructure or third-party support — just direct answers in 30 seconds or less. 

Does PanTerra integrate with Microsoft Teams?

Yes. Streams.AI for Microsoft Teams brings full calling, SMS, and fax into Teams with centralized management — and keeps communications running even if Teams goes down. 

Is PanTerra HIPAA compliant?

Yes. PanTerra is fully HIPAA and HITECH compliant, with BAA support, AES-256 encryption at rest and in transit, and SOC 2 Type II certified data centers. 

How long does it take to migrate to PanTerra?

Most customers are fully deployed and live within 1 business day, with white-glove onboarding support at no extra cost. 

What size businesses does PanTerra serve?

PanTerra serves businesses from 5 to 5,000+ users across SMB, mid-market, and enterprise segments — including healthcare, finance, government, and manufacturing. 

Does PanTerra offer a contact center solution?

Yes. PanTerra's AI Contact Center includes predictive routing, omnichannel engagement, virtual agents, and real-time analytics. 

What is Streams.AI?

Streams.AI is PanTerra's flagship cloud communications platform, combining UCaaS, CCaaS, AI receptionist (Luna), Admin AI, and Microsoft Teams integration in a single solution. 

Does PanTerra include reputation management?

Yes. PanTerra Streams.AI includes business reputation management capabilities that help teams monitor reviews, respond faster, and manage customer feedback — alongside phone, messaging, and contact center workflows. 

Contact a Communications Cloud Pro Today

Contact Sales

Contact Sales

 Speak with a sales rep for expert answers. 
Chat with Us

Chat with Us

 Questions? Get fast answers from our team. 
Schedule Demo

Schedule Demo

See PanTerra's solutions and capabilities in action.

Supercharge Your Communications — Free.

 
 Get a free Streams.AI demo account and explore calling, video conferencing, team
collaboration, secure file sharing, and more. 

 ✓ Skyrocket productivity 
 ✓ Integrate seamlessly with the tools you already use